FAQs

Do you offer international shipping?

Unfortunately, we currently do not offer international shipping, but we are actively working to provide this service in the near future.

 

Do I need to pay for shipping?

We provide complimentary shipping across India for all prepaid orders. For cash on delivery orders, a small handling fee will be added during checkout.

 

What is the estimated delivery time for my order?

Orders are dispatched within 3 working days of placement, with delivery typically taking between 2 to 10 working days depending on your location. Once your order is shipped, you’ll receive an email with courier and tracking details for easy monitoring.

 

Will all items in my order be shipped together?

Not necessarily. To ensure safe delivery, a single order may be shipped as multiple packages.

 

Can I return a product if it doesn’t meet my expectations?

We have a strict No Returns Policy. Return or exchange is only possible for damaged or incorrect items.

 

What if my order arrives damaged or incorrect?

If you receive a damaged or incorrect product, please notify us within 24 hours of receipt by emailing [email protected] with your Order ID. We will arrange for a replacement or full refund if necessary. Please ensure the product’s original packaging is intact for any exchange or return request.

 

How is the refund amount processed?

Refunds are automatically credited to your bank account.

 

How long does it take to process returns?

Typically, it takes 20-25 working days for you to receive a replacement or refund.

Dispatch

All orders are dispatched within 3 days of the confirmation.

Delivery

We offer express delivery service to our customers.

Experience Store

We have multiple vendors across India selling our products.

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